Established in 1998 and based in Warwickshire, Mart Williams Inventory Services a specialist inventory company that provides residential lettings agents, relocation agents, private and professional landlords with top-quality inventory solutions. Martin's reports are logically laid out, easy to read, very detailed and impartial, greatly reducing the risk of disputes.
In this role Martin produces professional, highly detailed Inventories and Schedules of Condition that are designed to protect both the Landlord and the Tenant and help to ensure that the end of tenancy goes as smoothly as possible. The inventory is the most important document if there are any problems at the end of the tenancy, particularly if a dispute goes to court or the TDS,
With years of experience as a specialist inventory provider, Martin provides reports that meet industry standards. Using this website our clients are able to access and download all their reports and photographs. Martin goes to great lengths for all his clients and his ability to produce inventory reports within 24 hours makes him a valuable asset to any busy lettings team
Martin Williams is fully insured for professional indemnity & public liability and Martin is an executive member of the Association of Independent Inventory Clerks.
Every inventory that Martin Williams compiles is completed to the highest standard so that you can have confidence, peace of mind and assurance that in case of a dispute you are protected. As an executive member of the AIIC both landlords and tenants can rest safe in the knowledge the we adhere to the standards set up by the Association of Independent Inventory Clerks AIIC
An inventory is an accurate and detailed description of the interior of a property, including the condition of doors, door furniture, floors, walls, ceiling, light fixtures, woodwork, windows and fittings etc. By using an impartial inventory company, this report will allow an accurate comparison to be made at the end of the tenancy and is principally used to prevent or resolve any dispute between landlord and tenant. Our inventories can come with high resolution digital photographs where required and the inventories are presented to you within 24 hours of our visit, in electronic format View an Example Inventory Report
Martin offers a check in service to check tenants into the property at the start of a tenancy with a non-biased inventory report. During the check-in period, we ensure that utility meter readings are taken and, keys are handed over to the new tenant. At this stage it is important to ascertain that the tenants are happy with the condition of the property and the contents of the inventory. During this period we also inform the tenant of their obligations on how the property should be maintained, therefore, ensuring a harmonious and stress free Check-Out.
At the end of a tenancy a check out inspection can becarried out. It will compare the condition of the property with the original inventory which was prepared at the beginning of the tenancy. In our experience cleaning is often a major area of dispute, therefore we will record all the changes to the condition of the property. The check out report will include meter readings, neglect, defects, repair and cleaning required in the property.
The Mid Term Inspection
It is common, and sometimes a wise precaution, for landlords or agents to require regular inspections when managing a tenancy. Six or three monthly inspections where the condition is compared to the inventory should be perfectly acceptable to both parties. At approximately half way through the current tenancy, Martin can complete a visual inspection of how the property is being treated and we also take digital photographs of areas of concern.
While the inventory and Schedule of Condition report when done properly provides the most amount of protection for the property, photography can be usefull in supporting this document. This is particularly true for the gardens, which can be difficult to describe completely in words alone and also usefull in better identifying objects such as artwork. Because Martin uses top of the range professional digital photographic equipment with inbuilt image authentification and has the nescessary eperience in its use he is able to produce digital images that do actually serve their purpose
By loging in to the secure client area, you will gain access to additional resources including your reports and photographs which will be made available for download as soon as they have been completed, in the case of inventories and check out reports with-in 24 hours where required.
Supporting Photographic Evidence
Using the the highest quality digital equipment, Martin can supply photographs to support the written inventories.Whilst not adequate by themselves in fully documenting the condition and contents of a property they can prove useful in helping to resolve disputes.
The Tenancy Deposit Scheme part I
What are Tenancy Deposit Schemes?
The schemes allow tenants to get all or part of their deposit back when they are entitled to it and encourage tenants and landlords to make a clear agreement from the start on the condition of the property.
- allow tenants to get all or part of their deposits backwhen they are entitled to it
- make any disputes easier to resolve
- encourage tenants and landlords to make a clear agreement from the start on the condition of the property
There are two types of tenancy deposit protection scheme available for landlords and letting agents. All schemes provide a free dispute resolution service.
- the tenant pays the deposit to the landlord
- the landlord retains the deposit and pays a premium to the insurer - the key difference to the custodial scheme
- the tenant pays the deposit to the landlord or agent
- the landlord or agent then pays the deposit into the scheme
With both schemes
Within 14 days of receiving a deposit the landlord or agent must give the tenant the details about how their deposit is protected including:
- the contact details of the tenancy deposit scheme selected
- the landlord or agent's contact details
- how to apply for the release of the deposit
- information explaining the purpose of the deposit
- what to do if there is a dispute about the deposit
At the end of the tenancy:
- if an agreement is reached about how the deposit should be divided, the landlord or agent returns all or some of the deposit
- if there is a dispute, the landlord must hand over the disputed amount to the scheme for safekeeping untill the dispute is resolved
- if for any reason the landlord fails to comply, the insurance arrangements will ensure the return of the deposit to the tenant if they are entitled to it
Find insurance-based scheme providers
The Tenancy Deposit Schemes part II
Since 6 April 2007, landlords who rent properties on an assured short hold tenancy in England and Wales (where the rent per annum does not exceed £25,000) must protect the deposit they receive via a tenancy deposit protection scheme. Any deposit paid before this date will not need to be safeguarded by a tenancy deposit scheme.
What are the different tenancy deposit schemes available?
The Government has awarded contracts to three companies to run its tenancy deposit schemes.
The Deposit Protection Service (The DPS)
The only custodial deposit protection scheme which is free to use and open to all landlords and letting agents. The service is funded entirely from the interest earned from deposits held. Landlords and letting agents are able to register and make transactions online. Paper forms are also available should internet access be an issue. The scheme is supported by a dedicated call centre and an independent dispute resolution service (www.depositprotection.com or call 0870 707 1707).
Tenancy Deposit Solutions Ltd (TDSL)
This is a partnership between the National Landlords Association and Hamilton Fraser Insurance. This insurance-based tenancy deposit protection scheme enables landlords, either directly or through agents, to hold deposits. Letting agents can also join the scheme (www.mydeposits.co.uk or call 0871 703 0552).
The Tenancy Deposit Scheme (TDS)
This is an insurance-backed deposit protection and dispute resolution scheme run by The Dispute Service that builds on a scheme established in 2003 to provide dispute resolution and complaints handling for the lettings industry. The new scheme enables letting agents and landlords to hold deposits (www.thedisputeservice.co.uk or call 0845 226 7837).
The landlord (and not the tenant) will decide whether to safeguard the deposit in the custodial or insurance-based scheme.
How will the different schemes work?
- The tenant pays the deposit to the landlord;
- The landlord then pays the deposit into the scheme;
- Within 14 days of receiving a deposit, the landlord must give the tenant the
prescribed information (see below) about the scheme being used and the tenancy;
- At the end of the tenancy, if the landlord and tenant agree how the deposit should be divided, they will tell the scheme which returns the deposit, divided in the way agreed by both parties;
- If there is a dispute, the scheme will hold the amount until the dispute resolution service or courts decide what is fair.
The interest accrued by deposits in the scheme will be used to pay for the running of the scheme and any surplus will be used to offer interest to the tenant (or landlord if the tenant is not entitled to it).
The deposit MUST be returned (in full or part - whatever is agreed) within ten days of the scheme being notified of agreement between the landlord and tenant or notified of an Alternative Dispute Resolution (ADR) service/court decision.
- The tenant pays the deposit to the landlord;
- The landlord retains the deposit and pays a premium to the insurer - the difference from the custodial scheme;
- Within 14 days of receiving a deposit, the landlord must give the tenant prescribed information (see below) about the scheme being used for the tenancy;
- At the end of the tenancy, if the landlord and tenant agree how the deposit should be divided, the landlord returns all or some of the deposit;
- If there is a dispute, the landlord must hand over the disputed amount to the scheme for safekeeping until the dispute is resolved;
- If for any reason the landlord fails to comply, the insurance arrangements will ensure the return of the deposit to the tenant if they are entitled to it.
The deposit must either be paid back (in full or part - whatever is agreed) to the tenant within ten days of the tenant requesting that the landlord return his deposit or in case of a dispute within ten days of the scheme being notified of the ADR service's, or court's, decision.
Prescribed information relating to tenancy deposits
The Housing (Tenancy Deposits) (Prescribed Information) Order 2007 lists the prescribed information which must be provided to tenants. A full list can be obtained from the Office of Public Sector Information on the following link:
In brief, the main pieces of information to provide are:
- The name, address, telephone number, e-mail address and any fax number of the appointed scheme administrator together with information provided by the scheme administrator which explains the operation of the provisions of the scheme;
- How the deposit may be paid or repaid to the tenant at the end of the tenancy and what should happen where either the landlord or the tenant is not contactable at the end of the tenancy;
- What should happen where the landlord and the tenant dispute the amount of deposit to be paid or repaid to the tenant and the options available under the scheme for resolving this dispute without recourse to litigation; and
- Information such as the amount of the deposit paid, the address of the property which is being rented to the tenant, the name, address, telephone number and any e-mail address or fax number of both the landlord and tenant.
- The landlord must sign a certificate which, amongst other things, will include confirmation that the information he provides is accurate to the best of his knowledge.
What are the implications of failing to protect the deposit via the tenancy deposit scheme?
- Landlord restricted from regaining possession to a property - a landlord is unable to regain possession of the property via a Section 21 notice if the deposit has not been safeguarded and the prescribed information passed onto the tenant within 14 days of the landlord receiving it;
- Fine - tenants can apply for a court order requiring the deposit to be safeguarded or the prescribed information to be given to him about the scheme in which the deposit is safeguarded.
Where the court believes that the landlord has failed to comply with these requirements, or the deposit is not being held in an authorised scheme, the court must either order the landlord within 14 days of the making of the order to repay the deposit or order the landlord to pay the deposit to the custodial scheme administrator.
The court must also order the landlord to pay to the tenant a fine of three times the deposit amount within 14 days of the making of the order.
What happens in the event of a dispute?
Both schemes will be supported by an ADR service. However, it is a matter for agreement between the parties as to whether to use this service. When a dispute occurs, and if landlord and tenant both agree to use the service, they will also have agreed to be bound by its decision. Therefore, they will not have any recourse to the courts if ADR fails.
Disputes will only go to the courts if the landlord and tenant do not agree to use the ADR service.
In the custodial scheme, ADR will be the default way in which to resolve a dispute where a landlord or tenant fails to co-operate in order to release the deposit. This normally occurs where there is no agreement for the release of full or part of the deposit; or no agreement to resolve the dispute through ADR or court.
In the insurance-based scheme, the case must be referred to the scheme for resolution through its ADR service where the landlord is contactable by the scheme but is refusing to co-operate with the scheme in terms of choosing ADR or the courts.
Will the tenancy deposit scheme apply when a tenant renews their contract after 6 April 2007?
If the tenant decides to remain in their existing rented property beyond the initial fixed term of six months, how the deposit is treated will depend on how the tenancy is continued;
Periodic tenancy - i.e. the tenancy continues with no new agreement - the tenancy deposit scheme will not apply, as no new assured shorthold tenancy will have been created.
Replacement tenancy - i.e. a new assured shorthold tenancy is created between the same landlord and tenant for the same property on substantially the same basis - the tenancy deposit scheme will apply to the initial deposit that was paid prior to 6 April 2007.
Fair Wear and Tear Information
We all believe that we know what ‘Fair Wear and Tear’ means. However, now through the legal process it is becoming more defined. A tenant cannot be held responsible at the end of the tenancy for changes in a property’s condition caused by what the House of Lords has called ‘reasonable use of the premises by the tenant and the ordinary operation of natural forces (i.e. a passage of time). It is common sense and experience gained as an inventory clerk which are the two most important assets for successful ‘Fair Wear and Tear’ decision making.
The terms of the tenancy agreement (or other agreements, preferably signed and dated by both parties) may over rule recommendations made herein. It is recognised that Inventory Clerks are at liberty to make alternative recommendations because a document such as this cannot consider all the nuances of every property, its furnishings and events that occur during tenancies.
Many factors should be assessed to reach a fair judgement. For example the following should be taken into consideration.
- The quality of the supplied item (which can vary greatly)
- The condition at check in
- The condition at check out
- Any extenuating circumstances
The Law does not allow for betterment, which means a Landlord cannot expect to have old replaced with new at the tenants expense or charge cleaning costs for that soiled at the start of the tenancy.
The tenant has a duty of care to return the property at the end of the tenancy in the same condition, Fair Wear and Tear excepted, as that recorded on the Inventory at the start of the Tenancy.
Landlords must provide documentation and information on any items of particular value for example, antiques, collectables, art works etc. Items of no particular value other than being of sentimental value should be removed from the property.
There may be circumstances where excessive wear and tear will require compensation or charges to make good, for example numerous nail or pin holes, torn wallpaper, paint/woodwork gouges, soiling etc. Landlords should expect acceptable associated deterioration to their property when permitting smokers, families with young children and pets.
Damage caused by smoking, tar and nicotine staining/soiling, may not be considered as fair wear and tear, depending upon the clauses in the Tenancy Agreement. All affected surfaces have to be thoroughly washed prior to being repainted to ensure that staining does not gradually reappear through the new paint.
Location is an essential aspect of the life expectancy of many wall coverings.
Life expectancy of emulsion painted walls
Life expectancy of wallpaper and similar coverings
Manufacturers and/or professional advice may be required in the event of pattern wear, rubbing and general durability.
If there is any doubt with regard to the expected life of specialist coverings such as silk panels, linen/silk finished wallpaper etc, it is advisable to recommend that specialist advise be sought with regards to cleaning or making good.
Surface scratches, nicks and minor indendations are considered to be consistent with fair wear and tear. Drag marks, deep scratches or scrapes, burn marks and stains are considerable to be chargeable as damage.
There are many qualities of laminated flooring, many of which are not suitable for areas such as kitchens and bathrooms. If water penetrates the joints, the laminate surface has a tendency to raise up or blister therefore the tenant cannot be held responsible.
The following information is required when calculating compensation for stained or damaged carpets.
- Manufacturer’s recommended life expectancy for that carpet
- Traffic/wear at time of check in
- Expected traffic during the tenancy
- Condition at check out
- Any extenuating circumstances
Fabrics, Blinds and Upholstery
Tenancy Agreement sometimes require fabrics, (for example, curtains, blinds and upholstery etc) to be professionally cleaned for the start of the tenancy (particularly corporate lettings). It is usual practice to expect the cleaning of fabrics after a 12 month or longer tenancy if professional cleaning was carried out at the commencement of the tenancy. However, we recommend that professional cleaning of curtains be carried out at the owners discretion as regardless of quality, most fabrics age prematurely with too frequent professional cleaning.
Soiling or staining to any degree is not considered to be fair wear and tear.
The life expectancy is of that recommended by the manufacturers; however, damage caused by misuse is not considered to be consistent with fair wear and tear.
- It is usual for a Landlord to be
responsible for the control of trees
- Who is responsible for large
evergreen shrubs and hedging should
be indicated in the tenancy agreement
- Normal weather soiling is considered
to be consistent with fair wear and
tear including marks left by planters
- Paths and paving should be swept
and the furniture cleaned
Damage by Natural Forces
- Sunlight shining through windows onto curtains and carpets causing fading
- Discolouration and rot of polyester net curtain
- Storm damage to structures
- Weathering of external surfaces
Principles of Apportionment
The apportionment of charges for cleaning, making good etc is commonly used and a useful aid when dealing with end of tenancy charges.
At check in a carpet had not been freshly cleaned and it had a few spot marks. At check out it was found to be soiled. In this scenario the Landlord will not be entitled to full compensation for its cleaning costs, because that would be ‘betterment.’ A Fair solution is for the tenant to pay a percentage of the cleaning costs. The percentage is dependant upon
- The degree of soiling at check in
- The degree of soiling at check out
- When the carpet etc was last cleaned
- An allowance for reasonable use during the tenancy
- Any extenuating circumstances e.g. building or plumbing work etc
A rug is missing at check out. It is described at the check in as having residual soiling and a few tassels missing. What should the tenant pay?
- Expected life expectancy of the rug expressed as a fraction of the total life expectancy, say 2/5ths
- Known damage to the rug at check in which reduces the liability fraction by say by 1/10th
- This gives a liability of 3/10ths of the value of the replacement
From the narrow hall into the kitchen there is sharp right hand turn. Clearly the exposed corner of the walls is very vulnerable and is subject to considerable wear, finger marks and light scuffing. At check in it was noted that the magnolia emulsion was newly washed down but lightly scuffed though the surface was unbroken. At the end of the 2 year tenancy, after being washed down by the tenant prior to Check Out, it appears to have worn through and there is a bad chip. You know that the Landlord believes the tenant should pay for the repainting of the hall. What is fair wear and tear and what is damage in such a circumstance?
Whilst it can be argued that an exposed location will have to have its emulsion renewed more often that that in a sheltered spot, which is appropriate in this circumstance? The damage will have to be made good at the tenants expense. How much? We recommend that all the cost of the repair to the corner wall, plus an appropriate contribution for the repainting of that specific area only, though the age of the decorations has to be taken into account. The remainder is normal maintenance which is the Landlords responsibility.
Terms & Conditions
An Inventory is intended as an independent, accurate and informative report to both landlord and tenant about the conditions of any fixtures, fittings, content and décor. It is a fair and accurate report which also describes the cleanliness for rental properties. It should not be used as a valuation or structural report. It is the responsibility of the landlord, tenant and/or the respective agent to agree between them the accuracy of this report and it is advised that both parties sign it as a confirmation.
The inventory is compiled on the basis that all items listed are in good order and clean. Any defects or soiling are noted in the conditions box. The person preparing the inventory is unable to attribute the value of any objects in the property and can only provide a description of all items for identification purposes only in order that each item can be compared to its original condition at the time of the check out.
The clerk preparing the Inventory is not an expert in fabrics, woods, materials etc nor a surveyor. The inventory should not be used as an accurate description of each piece of furniture and equipment nor as a structural survey report.
Our clerks will not move any large or heavy items nor describe the contents and condition of any inaccessible areas such as lofts, high-level cupboards, basements, sheds, cellars and locked rooms. Neither can we inspect any items put away in such a manner that they cannot be taken out easily. Belongings that have been left in these mentioned areas, which have not been inventoried, are the sole responsibility of the Landlord.
Bed linen, towels and other similar items will be inspected to the extent that they are freshly laundered and will be counted only and not inspected in great detail. Heavily soiled items may not be fully examined by the Clerk.
Mattresses will be inspected where accessible and will not be examined should the bed be made up.
Contents in the kitchen and similar areas such as kitchen and dining cutlery, crockery cookware and glassware will not be itemised where their value is low and they are well used. Items may be grouped
Contents of garden sheds or garages other than garden tools will not be itemised unless they are considered to be of value in excess of £20. The other items may be grouped.
Plants and any other items considered perishable will not be listed. Any measurements given are approximately.
Windows are not checked to see whether they open or not, it is the Tenant’s responsibility to report on non-opening windows.
It is the agent's or landlord's responsibility to make the clerk aware of the location of any meters. Should meters not be located or accessible, then no meter readings will be included in the report. The relevant utility companies should check all meter readings, as we cannot be held accountable for any discrepancies. Boilers, gas fires, water supply and radiators are not tested.
It is the tenant's or letting agent/landlord's responsibility to inform the correct authorities of all meter readings at the commencement and termination of their tenancy, including leaving forwarding address for billing purposes.
All fire appliances should be checked annually in accordance with BS5306 Part 3. However, should any smoke detectors need replacement batteries between maintenance visits; it is the tenant's responsibility not the Landlord.
It is the Tenant's responsibility to supply replacement light bulbs when necessary according to the original Inventory Report.
Please be aware that it is the tenant's responsibility to operate the property in such a way as to avoid excessive condensation leading to mould growth. Bathrooms should be ventilated adequately during or immediately after use. Window frames and sills must be wiped regularly to avoid discolouration where condensation is especially concentrated.
It is the Landlord's and Agent's responsibility to make sure that the property is ready for inspection. It is recommended that the property is clean and tidy before any Inventory/check-in and check-out is booked, in order for the clerk to be able to complete an accurate and fair condition report of the property.
At the end of the tenancy the Inventory will be checked. Please note that all personal items must be removed, all cleaning must be completed prior to the check out date and the property restored to the original condition as to the commencement of the tenancy. If you are not ready to leave we may not be able to carry out the Check out and if a return visit is necessary a charge will be added.
Access to the property
Either the Landlord/Tenant/Agent shall provide access at the arranged time.
Mart Williams Inventory Services cannot accept responsibility for any lost or unaccounted keys. Mart Williams Inventory Services will however, be happy to sign when taking and returning any keys to an agent’s office.
All payments for any reports will become due by the due date stated on the invoice. This is usually within 14 days of the invoice being issued. For late payment surcharges may apply.
Completion/delivery of the inventory
Martin will endeavour to deliver all inventories within 1 business days from the time of leaving the property. Although Martin will aim to dispatch the report within the allotted time, 24 hours, the fees will not be reduced in any way should the report be delivered after this time. All appointments commissioned from Mart Williams Inventory Services and delivered by post or email, remain the intellectual property of Mart Williams Inventory Services. Required hard copies may be printed, copied or retained, but may not be electronically copied, altered or retained without the express permission of Mart Williams Inventory Services. The Agent/Landlord is responsible for checking the report on delivery. Any disputes over content or description must be registered in writing to Mart Williams Inventory Services within 7 working days.
Cancellation/aborted visits/waiting time
A charge will be applicable under the following circumstances; a fee of £30 will be charged should the appointment be aborted for any reason, within 24 hours of the appointment time/date. The clerk will wait outside the property for up to 20 minutes; the inventory clerk will abort the inventory visit should no access be available after 20 minutes, with a £45 cancellation fee to apply.
Martin Williams carries a full Public Liability Insurance up to £1,000,000 and Professional Indemnity insurance up to £250, 000.
Any circumstances allegedly giving cause for complaint about our Service should be confirmed in writing no later than 7 working days as the cause of the alleged complaint arises. The complaint will be investigated and action taken as necessary.
In the unlikely event of a dispute arising out of a dilapidation check out assessment, between the landlord and tenant, Mart Williams Inventory Services will always remain impartial and give further advice if necessary. Should any dispute remain unsolved and require court action, a fee will be chargeable.
On termination of the tenancy the Inventory is rechecked at the check out visit. Any discrepancies and/or changes will be reported to the Instructing Principle.
Mart Williams Inventory Services shall be entitled to invoice the person or persons or company who has given the instruction. If the instructions to prepare the Inventory or other inspection are given by any party this contract is deemed to be made between Mart Williams Inventory Services and that party as principal and the invoice rendered to and payable by that party unless agreed in writing with Mart Williams Inventory Services. If the invoice has not been paid in full within 28 days of receipt then without prejudice to any other right or remedy of Mart Williams Inventory Services shall be entitled to charge interest on the amount unpaid at the rate of 1% above the base rate as set by Lloyds Bank on the date of the invoice, compounded weekly from the date of the invoice until payment is made in full.
Change of prices
Mart Williams Inventory Services reserves the right to change its prices at any time and such changes shall be effective immediately upon any changes being posted on the website. However, any prices for a mid term review or a check out that was stated on the AST (Assured Shorthold Tenancy Agreement) or CONTRACT (Bare Contractual Tenancy) at the time of the inventory/check in will remain the same.
The Fire and Furnishings (Fire) (Safety) Regulations 1988
The Fire and Furnishings (Fire) (Safety) (Amendment) Regulations 1993
The Fire & Safety Regulations regarding furnishings, gas, electrical and similar services are ultimately the responsibility of the Instructing Principle/Landlord. Where the Inventory notes FFR label seen, this should not be interpreted to mean that the item complies with the furniture & furnishings (fire) (safety) (Amendments) 1993. It is record that the item had a label as described, or similar, to that detailed in the guide published by the Department of Trade and Industry January 1997 or subsequent date attached at the time the Inventory was compiled. Any electrical appliances tested will be for power only and only where practicable. The Landlord warrants that he is fully aware of the terms and conditions of the above regulations including subsequent amendments or replacement regulations. The Landlord declares that all furniture presently in the property or to be included in the property to which this agreement complies in all aspects of the regulations. It is the sole responsibility of the Landlord to ensure that any furniture purchased for the property during the tenancy will also comply with these regulations for the duration of the tenancy. We will be happy to offer any advice or clarification on the above regulation.
This website and related information is provided by Mart Williams Inventory Services, on an “as is” and “as available “basis. Mart Williams Inventory Services makes no express or implied warranties, representations or endorsements of any kind, or as to the operation of this website or the information, content, material, or products included on this website. You expressly agree that your use of this website is at your sole risk. To the full extent permissible by applicable law, Mart Williams Inventory Services, disclaims all warranties, express or implies, including without limitation, implies warranties or merchantability and fitness for a fitness for a particular purpose. Mart Williams Inventory Services does not warrant that this website, its servers, or e-mail, sent from Mart Williams Inventory Services are free of viruses or other harmful components. Mart Williams Inventory Services will not be liable for any damages of any kind arising from the use of this, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Mart Williams Inventory Services uses reasonable efforts to include accurate and up-to-date information on this website. Mart Williams Inventory Services assumes no liability or responsibility for any typographical or other errors or omissions in the content of this site. In the event that a product is listed at an incorrect price or with other incorrect information, Mart Williams Inventory Services shall have the right to refuse or cancel any orders placed for the product listed incorrectly. If a product offered by Mart Williams Inventory Services is not as described, your sole remedy is to return it to Mart Williams Inventory Services for a refund. All postage required retuning a product will be at the buyer’s expense.
Mart Williams Inventory Services
114 Jackers Road
Tel/Fax: 02476 262156
Contact via email